How We Deliver: Processes
The Value of Processes
Without formal processes, project teams cannot reliably repeat successes or consistently avoid known mistakes. Processes institutionalize best practices, providing workflow for tasks and a framework for attaching tools, roles and metrics. They are the basis for training, the foundation for scalability and continuous improvement and the vehicle for ensuring consistent, predictable and efficient project delivery. Processes enable distributed team members to align expectations and reliably exchange assignments and work products. They may be implemented in many ways, from flexible Agile guidelines to highly rigorous formal procedures depending on the needs of a project, but regardless of form, processes remain essential to project success.
How Dextrys Delivers
A deeply process oriented company, Dextrys shares a framework of formal processes across all facets of our operations. Central to our Global Delivery Model, our processes ensure consistency and seamless handoffs between our clients and our onsite and offshore teams. They embody our best practices, capture performance metrics and enable us to continuously improve the quality and efficiency of our delivery. We implement our processes through our quality management system (SQMS), which models processes from the policy level down to the specific templates, forms and documents used to implement those processes.
SQMS Process Structure
While we apply our internal processes rigorously in our operations, we remain flexible with our clients, supporting existing processes and methodologies where available or bringing in and training clients in our best practices.
We have process lifecycles for the following disciplines:
- Software Development
- Software Maintenance
- Software Testing
- Product (Software and Hardware)
Examples of our process areas include:
- Project Management
- Project Assumption and Knowledge Transfer
- Project Infrastructure and Support
- Software Development (including Agile, RUP and Waterfall methods)
- Quality Assurance
We currently have the following process certifications
- SEI CMMi Level 3
- ISO 9001 and 14001
Benefits
- Consistent, predictable and efficient project delivery
- Flexibility to scale projects and exchange resources as needed
- Continuous improvement in cost and quality of delivery