What We Deliver: Industries: Healthcare
HealthCare Industry Challenges
The healthcare industry is in the midst of a major transformation in the way it manages patient health, delivers its services, and recovers its costs. Driven by rapidly rising healthcare costs, increasing demands for services and the need to improve efficiency and patient outcomes, the industry is relying ever more heavily on technology. For example, implementing Electronic Health Records is a major initiative that will streamline patient transactions throughout the healthcare system, reducing medical errors while cutting waste and documentation overhead. Likewise, advanced web applications offer the ability to reduce costs while improving patient experience, providing fast self-service and automating information flows. However, the increasing sophistication and complexity of healthcare software and medical equipment requires higher levels of customization, training and support. The challenge facing healthcare organizations is how to exploit new technologies to support their transformation efforts while living in an environment beset by constrained budgets, limited resources and aging legacy applications and equipment.
How Dextrys Serves the Healthcare Industry
For more than 20 years, Dextrys has provided product development and professional service implementation support to the software companies and medical equipment manufacturers that serve healthcare providers, biotech and pharmaceutical industries. Our extensive experience in project management, web development, application services, quality assurance and professional services optimization enables us to help our clients implement new technologies, gain greater value from existing investments and improve support to their customers. Our Global Delivery Model provides the cost, time and resource benefits of offshore delivery from China with onsite project management and local accountability, while our Professional Services Optimization provides local field support. We understand the complex regulatory and privacy needs of the healthcare industry and have a multi-tiered approach for protecting intellectual property and confidential data. Using these capabilities, we help healthcare product companies:
- Optimize professional/field service organizations to enhance responsiveness, improve customer satisfaction, increase profitability and effectively handle variability in service demand
- Build new, leading edge applications and services for distributed, web and mobile platforms
- Modernize legacy applications to simplify changes, improve interoperability, reduce support costs and permit reuse on new platforms and architectures
- Lower the cost and improve the effectiveness of application testing and QA efforts
- Reduce costs and free internal subject matter experts by outsourcing application maintenance and support