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What We Offer: Case Studies

Case Study 3

Industry: Financial Services

Company: Leading asset management and securities services company

Project: Modernization of customer services workstation applications

The Needs

• Conversion of mainframe applications into web graphical user interface
• Conversion of additional transactions and associated screens
• Product deployment support
• Aggressive deployment timeframe

The Solution

• U.S. onsite and China-based offshore support
• Phased approach and flexible model
• Clear definition of required functionality
• Worked with container shell and links in enabling screens

Realized Economic Benefits

• Increase value, functionality and usability of core mainframe applications
• Cost-effective, high-quality end-to-end processes
• Increased customer service representative productivity and customer satisfaction