What We Offer: Case Studies

Case Study 3

Industry: Financial Services

Company: Leading asset management and securities services company

Project: Modernization of customer services workstation applications

The Needs

  • Conversion of mainframe applications into web graphical user interface
  • Conversion of additional transactions and associated screens
  • Product deployment support
  • Aggressive deployment timeframe

The Solution

  • U.S. onsite and China-based offshore support
  • Phased approach and flexible model
  • Clear definition of required functionality
  • Worked with container shell and links in enabling screens

Realized Economic Benefits

  • Increase value, functionality and usability of core mainframe applications
  • Cost-effective, high-quality end-to-end processes
  • Increased customer service representative productivity and customer satisfaction