What We Offer: Industries: Financial Services
Financial Services Challenges
From banking to trading to research, the financial services industry is electronic.
A financial company's information systems are one of its most important competitive
assets and are the foundation for delivering growth, productivity and shareholder
value across changing economic cycles. These systems are in constant flux due to
technology changes, regulatory pressures, competition and industry consolidation.
Competition for an ever more informed client base places a premium on providing
superior customer service, rapidly introducing new financial products and services
and entering new markets. As more financial transactions move on-line, creating
better customer experiences builds loyalty, reduces costs and increases profitability.
In financial research and analysis, devising a better set of models for assessing
investment risk or understanding complicated financial instruments is the key for
gaining significant competitive advantage. On the operational side, IT systems can
increase efficiency in areas such as loan processing, customer account maintenance
and credit/debit transactions. Timely and effective integration of disparate systems
is essential to capitalize on the desired benefits and efficiencies of mergers and
acquisitions.
Capitalizing on these opportunities is difficult; however, for resource constrained
IT organizations caught between daily operational requirements, constant regulatory
changes and portfolios of aging production applications.
How Dextrys Serves the Financial Services Industry
The financial services industry is a core competence area for Dextrys. We have extensive
experience developing, modernizing, maintaining and localizing financial applications.
Our Quality Assurance services have helped major financial institutions lower risk,
enhance quality, improve usability and reduce costs. Dextrys provides the cost,
time and resource benefits of offshore delivery through our Global Delivery Model,
which blends China-based resources with onsite project management and local accountability.
We understand the complex regulatory and data protection needs of the financial
services industry and have a multi-tiered approach for protecting intellectual property
and confidential data. Using these capabilities, we help financial companies:
- Build new, leading edge applications and services for distributed, web and mobile
platforms
- Enhance user experience with rich Internet applications that use technologies such
as Flash and Flex to increase stickiness, improve customer loyalty and drive cross-selling
opportunities
- Modernize legacy applications to simplify changes, improve interoperability, reduce
support costs and permit reuse on new platforms and architectures
- Lower the cost and improve the effectiveness of application testing and QA efforts
- Reduce costs and free internal subject matter experts by outsourcing application
maintenance and support
- Enter new markets by internationalizing and translating applications, web sites
and support materials
- Establish operations within China, gaining entry into a large, fast growing market
while diversifying India or other geographic risk