What We Offer: Industries: Healthcare
HealthCare Industry Challenges
The healthcare industry is in the midst of a major transformation in the way it
manages patient health, delivers its services, and recovers its costs. Driven by
rapidly rising healthcare costs, increasing demands for services and the need to
improve efficiency and patient outcomes, the industry is relying ever more heavily
on technology. For example, implementing Electronic Health Records is a major initiative
that will streamline patient transactions throughout the healthcare system, reducing
medical errors while cutting waste and documentation overhead. Likewise, advanced
web applications offer the ability to reduce costs while improving patient experience,
providing fast self-service and automating information flows. However, the increasing
sophistication and complexity of healthcare software and medical equipment requires
higher levels of customization, training and support. The challenge facing healthcare
organizations is how to exploit new technologies to support their transformation
efforts while living in an environment beset by constrained budgets, limited resources
and aging legacy applications and equipment.
How Dextrys Serves the Healthcare Industry
For more than 20 years, Dextrys has provided product development and professional
service implementation support to the software companies and medical equipment manufacturers
that serve healthcare providers, biotech and pharmaceutical industries. Our extensive
experience in project management, web development, application services, quality
assurance and professional services optimization enables us to help our clients
implement new technologies, gain greater value from existing investments and improve
support to their customers. Our Global Delivery Model provides the cost, time and
resource benefits of offshore delivery from China with onsite project management
and local accountability, while our Professional Services Optimization provides
local field support. We understand the complex regulatory and privacy needs of the
healthcare industry and have a multi-tiered approach for protecting intellectual
property and confidential data. Using these capabilities, we help healthcare product
companies:
- Optimize professional/field service organizations to enhance responsiveness, improve
customer satisfaction, increase profitability and effectively handle variability
in service demand
- Build new, leading edge applications and services for distributed, web and mobile
platforms
- Modernize legacy applications to simplify changes, improve interoperability, reduce
support costs and permit reuse on new platforms and architectures
- Lower the cost and improve the effectiveness of application testing and QA efforts
- Reduce costs and free internal subject matter experts by outsourcing application
maintenance and support